Trisoft covers are designed to be a custom fit for each aircraft type, so that surfaces are protected (and the plane looks good!) while aircraft are being moved and hangered. The Trisoft cover was perfectly usable (after wiping it off, of course!) The competitor’s cover dissolved into a shapeless blob. Garland relates that one customer put a Trisoft cover and a competitor’s cover in a bucket of Skydrol (a type of aviation hydraulic fluid) for a month. Unlike most of the covers on the market, Trisoft Covers are made from closed-cell, chemical-resistant, high-density foam. While most other cover manufacturers put their emphasis mostly on functionality and reliability, Trisoft takes it to the next level with the aesthetic and experiential details, as well as the functional ones. The Trisoft Aircraft Cover company is not like most other aircraft supply providers because they obsess over details. To keep planes, equipment and facilities working efficiently and looking good, durability and cleanliness are important.
John Johnson and DOM Dwayne Anderson have worked with Trisoft owner Joe Garland to ensure the facility is outfitted perfectly. Or red-cover, in the case of prop-tips, trailing edges, and utility surfaces that come in proximity to aircraft, like equipment racks and lifts.
Handling of new and returning aircraft at the facility is equally white-glove. We want to make sure it’s unforgettable.” “We want to push it right to the limit of being obnoxious without crossing that line,” he said of the experience customers can expect when they come to Knoxville to pick up a new airplane. It’s all normal and expected for these select Cirrus customers, explained Deuker. Over the next three days, I would be treated to incredible experiences, including a stay at the renowned Blackberry Farm luxury resort nestled in the foothills of the Great Smoky Mountains dinner at one of the top-rated restaurants in America wakesurfing on the Tennessee River and lunch in Asheville, North Carolina - after I got to fly myself there in a Vision Jet.
The Audi wasn’t offered to me because I am the editor of Flying magazine it’s what Cirrus buyers who purchase certain special models get when they arrive. That philosophy extends to providing all new buyers of Cirrus planes - whether it’s a piston model or a jet - with an unparalleled aircraft delivery experience in Knoxville. Stephen Pope writes about the experience of a new Vision Jet Delivery in Flying Magazine in February – new owners are provided with a stay at Blackberry Farm, an Audi to drive around Knoxville, and a variety of experiences in addition to the usual training briefing and turnover of the keys. His background is with the Ritz-Carlton Hotel Company, where he had held a senior position. It’s telling that Stephen Deuker, the vice president of owner experience and manager of the facility, was not recruited from within Cirrus, or even from the aviation industry. Every part of the aircraft ownership experience, particularly at the new facility, is given VIP proportions. The decision, like any undertaken by Cirrus, was not taken lightly. TrISoft covers protect planes and equipment from one another during storage and maintenance.